Refunds and Returns Policy

Overview

You can pay for your annual membership and our events from our website. Memberships are nonrefundable. Events (Play Days, camping, etc.) are refundable up to 14 days before the event. After the 14 days, purchases for events are nonrefundable. 

Refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Need help?

Contact us at info@coearthdogs.org for questions related to refunds and returns.